FAQ
Your Trusted Gold & Diamond Jewellery Store in Lahore – FAQs
Refund & Exchange Policy
At Sajawal Jewellers Lahore, we do not offer cash refunds on gold and diamond jewellery purchases. However, exchange options may be available as per our store policy.
Yes, customers in Lahore can request an exchange within the allowed time period, provided the jewellery is unused and in original condition.
No. Customized, bridal, or made-to-order gold and diamond jewellery is non-refundable and non-exchangeable.
Delivery & Pickup – Lahore
Yes, Currently Sajawal Jewellers offers home delivery services within Lahore, Pakistan.
Currently, we only provide jewellery delivery services within Lahore.
Yes, you can book any available gold or diamond jewellery article and collect it from our showroom in Lahore.
Delivery usually takes 1–3 working days depending on product availability.
Payment & Booking Policy
No, we do not offer Cash on Delivery.
Yes, 100% advance payment is required for all delivery orders within Lahore.
We accept secure bank transfers and approved payment methods shared at the time of order confirmation.
Amazing Value Every Day
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We work with a focus on 100% customer satisfaction.
All Payment Methods
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